First training session on the ACMP Change Management Standard Methodology

Frankfurt, 17. March 2017 – Friday 8:30 am The Squaire 11, Frankfurt Airport. The participants for the first training session on the Association of Change Management (ACMP) Change Management Standard Methodology arrived and made themselves comfortable in the conference room. The eight participants, a mixture of CPC senior consultants, consultants and interns, shared their experience in change management projects. The training entailed an overview of the structure of the ACMP standard methodology, an introduction in several change management process steps, helpful tools and the application within a case.

The training was not only designed for experienced Change Management Consultants but is also suitable for participants with limited experience in change management projects. The trainers aimed at imparting a broad understanding of change management in general and its application in change in particular. In the first part of the training, the trainers introduced common change management terms and wording. This part was followed by information about change management and how it differs from project management.  Due to the knowledge and experience exchange between all participants, it was easy to recognize and understand the value and importance of both disciplines, change management and project management.

After a short break with coffee and pretzels, the trainers made us familiar with the ACMP standard’s process steps and sub-steps. This theoretical part was followed by a case study, where it was the participants’ turn to act and test their newly acquired understanding of the change management methodology. The case was situated in the banking industry and highlighted the current challenges around digitalization and fintechs. In order to let the case study seem as real as possible, there even was the option to listen to different video statements from characters in the case study.

The participants worked on the case in two groups, each focusing on different aspects of the case. The trainers chose sub-steps of the ACMP standard for application, which the participated treated with provided (and very helpful) tools and templates. During the case study, the trainers were always around, open to answer any questions. The case ended with a short presentation of the results and a discussion about the team’s approaches. After the practical working session, we learned about the specific requirements for a CCMP certification and recertification. In the end of the day, the participants had the chance to give critical feedback on the training experience, the trainers’ proficiency and the understanding of the ACMP standard and change management.

The ACMP training was an overall advantageous experience that gave the participants not only the chance to refresh and deepen their know-how of change management but also the opportunity to exchange knowledge, experience, dos and don’ts with colleagues.  


Author: Joana Schönborn intern at CPC